FIRST CLASS KIDS
The Old Post Office, Calthwaite, Penrith, Cumbria
Parent Testimonies
We value parents/carers feedback and opinions, we regularly send our questionnaires to help us continually monitor and improve our services. Please see below some of the feedback we have received.
When you come into nursery, do you feel welcomed and valued?
100%
“Staff are always friendly and approachable”
“We are always welcomed at the door with a smile and all staff very approachable”
“Staff always happy and engaging with us all”
“Lovely warm welcome at the door, firstly to my child, which I love”
“Always welcomed”
“Every member of staff knows the name of the child they are welcoming and make sure to use it”
Does the nursery meet your child's individual needs?
100%
“I feel the nursery as a whole have been understanding of my child and I appreciate their patience and kindness they show towards him and how they support him”
“The nursery cater well to my child’s needs, such as sleeping preferences, comforts, toilet training situations”
​“I love you cater to the children’s interests”
“Yes, I feel like staff really get to know the children. They know their individual likes and dislikes”
“Staff are good at communicating about my child and have taken the time to get to know her and understand her. She’s grown so much in her confidence and development and know that understanding her has had a big impact”
Do the nursery staff have a caring attitude?
100%
“110%, staff go above and beyond everyday!”
“Amazing staff”
“Staff are always happy to see us and show care and interest in both children”
“Show real concern (if unwell) and care for our boys at all times”
“Very much so, the nursery has a lovely rural, loving, community focused feel”
“Staff are all lovely and friendly”
“Every member of staff that I have come in contact with/worked with my daughter have always showed they care and know her well”
​“Yes, this is one of the most appealing elements of the nursery. All the staff seem great!”
Further Comments...
“Thank you for all you do, you are superstars”
“The manager is very approachable, friendly and understanding”
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“FCK has been a massive part of our lives for the past 7 years and it continues to be the best nursery we could ever have wished for”
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“Brilliant nursery, all the staff are wonderful! ALWAYS greeted with a smile at door/gate. All staff genuinely care about the children”
“Please keep being as awesome as you are!”
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“My child loves nursery and has been exceptionally well cared for! Thank you”
“I really liked how my child got handed over during room transition time. It was phased over so well and my child was made to feel comfortable. It made all the difference to her remaining very happy to come to Nursery”
